Analyst and Press Comments

Here's what the analysts have to say about NetVigil...

Andy Woods, Network Computing

“Fidelia breaks new ground with the inclusion of wireless LAN monitoring capabilities in version 3.6 of its NetVigil performance and fault-monitoring application. One of the few companies to offer monitoring packages that incorporate WLAN surveillance, Fidelia also offers outstanding reporting and statistics options that are the highlight of NetVigil. If you're seeking a product with open APIs that has a broad view of network and host devices, NetVigil should be on your radar...
NetVigil's crown jewels, its reports and statistical information, provide details on fault management, performance/capacity planning and SLAs (service-level agreements).” August 2003

Glenn O'Donnell, META

“A few vendors are expanding... or emerging (i.e. Fidelia...) to provide the next step in the evolution of performance analysis products... The distinction between traditional infrastructure performance monitors and SLM tools is fading; the two are becoming intractably entwined into unified products. The most positive outcomes of this unification are the common analysis engine and the ability to map relationships across data for multi-variant composite analysis... Performance in context is necessary to understand business impact. The context can be a relationship to the specific business process.”

Richard L. Ptak, Ptak Noel & Associates

“Fidelia came to our attention with a business benefit and impact message that clearly set it apart from many of the vendors in this space. Fidelia's NetVigil product and technology provides a solution to an identifiable and pervasive business pain. Fidelia developed their solution for enterprises that operate and KNOW they operate business critical network and IT resources.”

Download Ptak & Associates Report (PDF): Fidelia: Demonstrating Business Impact

Dennis Drogseth, EMA

“Fidelia's experienced management team has been down this road before, in this same arena. With its fresh, straight-forward take on the relevance of infrastructure status data to the overall business, NetVigil has the potential to carve out a meaningful presence in a market that has frequently buried new innovators unable to articulate critical lines of differentiation.”

Download Enterprise Management Associates report (PDF): Fidelia's NetVigil-Business Service Management

Peter Sevcik, NetForecast

“With its innovative business service container technology, Fidelia has raised the bar to new heights in determining the business impact of the IT infrastructure on revenue-generating services.”

Jasmine Noel, Ptak Noel Associates

“Fidelia recognizes and has designed its product to be used by individuals who use technology to achieve business success. The network and IT resources need to be managed to optimize their impact on business success, not for any other reason.”

Michael Howard, Infonetics

“Fidelia's approach to monitoring business services is well-thought out and right on target. The usefulness of NetVigil is not just the integration of fault and performance monitoring, but the fact that this monitoring is based on real-time status flexibly drawn from any combination of data across applications, networks, and systems. With this flexibility, each user company can use this tool to monitor their own specific business services.”