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Fidelia NetVigil™ Is First to Provide Real-time Performance Management and Monitoring at a Price Midsize Companies Can Afford

New Product Offers IT Managers End-to-End Visibility of Business Transactions; Runs on Linux and Solaris Platforms

Denver, CO, June 17, 2002 - Fidelia Inc. today introduced NetVigil, the first product engineered from the ground up to provide IT managers with a consolidated view of both sophisticated fault monitoring and real-time performance management.  Now, with NetVigil, managing the IT infrastructure of an enterprise can be done with a single, easy-to-use tool.

Designed to meet the price point requirements of midsize companies, NetVigil features a scalable, distributed architecture and an open API making it an excellent candidate for larger enterprises also. Through its ability to dynamically correlate networks, servers, and applications enterprise-wide, NetVigil enables the end-to-end tracking and proactive management of multiple-step, Web-based business transactions. Its multi-level administration model gives companies the power to delegate monitoring privileges and responsibilities to different groups, departments, or individuals, as needed. These “federated views” offer business unit and service managers a powerful tool for instantly tracking any interruptions to their business operations, even if discrete parts of the system are managed by other groups. Available for Sun Solaris OS, NetVigil is the first enterprise-level monitoring and performance management tool that also runs on the Linux operating system.

Ideal for businesses dependent on 24/7 transaction reliability and spanning multiple domains, departments, or geographic locations, NetVigil offers scalability capabilities that many high-priced products do not.  Its distributed architecture, which features fully decentralized data collection, report processing, and archiving, bypasses the storage and traffic overhead problems inherent in products that employ a single, central database for all monitoring and archiving functions.

Additionally, NetVigil’s open application programming interface (API) allows for instant configurability and integration with a broad variety of products customers already have in place including: operation system and support (OSS) tools, customer relationship management (CRM) applications, probes, custom monitors, and network management systems (NMS) such as HP OpenView.

Fidelia NetVigil analyzes a full set of metrics from both SNMP and non-SNMP devices, offering real-time performance reports on network bandwidth, routing, server performance, and applications like BEA WebLogic and Oracle. The product’s full range of trend reports are valuable tools for the capacity planning of critical resources.

NetVigil is already helping organizations proactively manage their IT operations.  One prominent customer, Yale University, is using NetVigil to correlate network devices, servers, and application performance across multiple campuses and departments, replacing a number of discrete, non-integrated tools.

“It’s very common today to find organizations using multiple products to meet their monitoring and performance management requirements.  These isolated, disparate tools don’t allow data to be integrated and, consequently, it takes forever for IT managers to correlate service loss – or performance – with the underlying infrastructure.  NetVigil was designed to proactively measure the performance of enterprise services and provide instant drill down into the cause of the service loss or degradation – all in real-time.  By tying all the raw operational data into meaningful performance information, NetVigil allows companies to easily align IT information with their business operations and goals,” said Vikas Aggarwal, Fidelia’s president and chief technology officer.

NetVigil’s multi-tier architecture is comprised of: 

  • The Business Visibility Engine (BVE), a Web-based reporting and graphing engine, that consolidates the views of system and application performance, presenting both real-time status and historical/trend reports. 
  • Data Gathering Elements (DGEs) which collect, analyze, and store performance data locally from networks, servers, and applications.  The DGEs can be distributed throughout the organization, as needed, enhancing scalability and preventing traffic bottlenecks.
  • An intelligent configuration database which keeps track of users, permissions, devices, connections, and the correlation between services and underlying infrastructure tests.  It is the configuration engine that provides secure, federated views for users and IS managers. 

Pricing starts at $10,000 for small networks, including a full featured version of NetVigil with all the performance management, historical reports, and monitoring capabilities. Pricing for an enterprise version, which scales to support tens of thousands of devices, starts at $30,000. NetVigil is currently available on Solaris and Linux platforms.

About Fidelia Inc.

Fidelia delivers “Instant Business Visibility” by providing real-time business oriented views of a company’s IT infrastructure as applied to its business services. Fidelia’s flagship product, NetVigil, empowers enterprises to view the performance of applications and related IT infrastructure across domains, departments and multiple geographic locations. A leader in the emerging IAM (Infrastructure & Applications Management) market, Fidelia provides substantial return on investment by enabling companies to proactively manage service delivery with maximum cost efficiency. For more information, visit www.fidelia.com.

Fidelia NetVigil is a trademark of Fidelia Inc.  Other trademarks and brands are the property of their respective owners.