Fidelia offers products for fault and performance management of your IT infrastructure. Both NetVigil as well as the entry level Helix offer end-to-end monitoring of your applications, networks and servers with a strong focus on relating the performance of IT infrastructure to the delivery of services.
We offer two IT management software products:
Some of the key features in our products are:
Designed for large IT networks with thousands of network devices, NetVigil uses a distributed, scalable architecture to provide visibility into the real-time performance of your IT infrastructure. The NetVigil product suite offers:
Fidelia's unique object oriented "Busines Container" technology allows you to relate your applications and underlying servers or network to a service such as eCommerce, payroll, finance, manufacturing, etc. This technology allows you to correlate your business to your IT infrastructure and identify the impact of your IT infrastructure to the delivery of business service to your customers.
Fidelia's strength is in its reports and statistical information, ranging from simple top-N tables to complex correlation graphs and trend reports using regression analysis. You can move seamlessly between fault and performance reports, and the real-time reporting engine displays statistics and reports within seconds of your requesting the report. The wealth of information available such as the 95th percentile, the trend analysis (days to threshold), the historical graphs and histograms allow you to make informed decisions about the weaknesses and performance of your IT infrastructure.
Smart Notification and Alerts
Fidelia's smart notification engine (SME) automatically suppresses transient flaps, and prevents alarm floods based on topology and service dependencies. The multi-stage alarm engine provides a comprehensive escalation process to send notifications based on how long a device has been in warning or critical condition, and on time of day and status on repeated polling. You can email, page or run a custom script to restart a process based on the length of time that a device has been in that state. The smart suppression engine uses complex heuristics to avoid false suppression of alarms in redundant networks.
Fidelia Helix is an affordable entry level product designed for small to mid-level enterprises and departments. By monitoring the real-time status of servers, applications and network devices, Helix can predict when key infrastructure components such as disk space, CPU load or bandwidth will run out before this actually happens (proactive vs. reactive monitoring). Helix is powered by the same underlying engine as Fidelia's flagship product, NetVigil, widely acclaimed by analysts and used by large enterprise network and datacenters to monitor hundreds of thousands of IT elements. Helix can:
Helix offers a seamless upgrade path to NetVigil as and when the need arises.
Learn More at www.ZYRION.com