Making the switch from reactive to pro-active application monitoring is easy using Fidelia's application monitoring capabilities.
NetVigil monitors databases and applications driving your core businesses, CRM and ERP applications as well as customer and user-facing web sites in addition to the underlying hardware infrastructure to identify the true cause of poor application response.
Monitors are available for applications ranging from Oracle, DB2, SQL Server, MySQL, Sybase to Lotus Notes, Exchange, Apache, IIS, Web logic, Citrix, Active Directory, DHCP, Dell OpenManage, Compaq InsightManager and more.
Why is Fidelia different?
Application monitoring using Fidelia NetVigil is much more than displaying isolated outages. Our unique Business Container technology gives you a service perspective so that you can answer questions such as:
So your databases have an unusually high transactions/second metrics and your servers high thread counts - but what services (payroll, ecommerce) are affected?
My user-facing application is running slow. Which of its underlying component (application, server, router) is the cause?
Such top-down and bottoms-up analysis of your service and application performance is critical as you differentiate non-impacting outages from critical outages that directly impact your bottom line. Use Fidelia NetVigil's Synthetic Transaction Monitor to simulate and measure actual end-user response times so that you can track true service level SLAs.
By integrating application monitoring with network and server monitoring, NetVigil offers relief from a common nightmare - swivel‑chair management using multiple products that leaves users with as many isolated stacks of reports with no correlation.
Business Service Containers
Fidelia's unique object oriented "container" technology allows you to relate your applications and underlying servers or network to a service such as eCommerce, payroll, finance, manufacturing, etc. This technology allows you to correlate your business to your IT infrastructure and identify the impact of your IT infrastructure to the delivery of business services to your customers.
Real-time Reporting
Fidelia's strength is in its reports and statistical information, ranging from simple top‑n tables to complex correlation graphs and trend reports using regression analysis. You can move seamlessly between fault and performance reports, and the real-time reporting engine displays statistics and reports within seconds of your requesting the report. The wealth of information available such as the 95th percentile, the trend analysis (days to threshold), the historical graphs and histograms allow you to make informed decisions about the weaknesses and performance of your IT infrastructure.
Smart Notification and Alerts
Fidelia's Smart Notification Engine (SME) automatically suppresses transient flaps, and prevents alarm floods based on topology and service dependencies. The multi-stage alarm engine provides a comprehensive escalation process to send notifications based on how long a device has been in warning or critical condition, and on time of day and status on repeated polling. You can email, page or run a custom script to restart a process based on the length of time that a device has been in that state. The smart suppression engine uses complex heuristics to avoid false suppression of alarms in redundant networks.
The wealth of information available such as the 95th percentile, the trend analysis (days to threshold), the historical graphs and histograms allow you to make informed decisions about the weaknesses and performance of your IT infrastructure.