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Helix Reports

Whether you are in IT operations or an IT manager, Fidelia's Helix offers a wealth of reports designed to address your needs of real-time fault analysis and capacity planning. Helix real-time, on-demand reporting engine provides a historical perspective across your applications, network and servers to satisfy your need to know the behavior of your IT infrastructure over time for  proactive upgrades and maintenance.

From basic reports that capture raw device performance to complex correlation graphs that show you the performance of virtual device containers over time, Helix ships with a variety of reports that give IT staff the information they need to:

• identify real-time problems and highlight the root cause, while suppressing downstream dependent alarms
• identify which IT elements are nearing their capacity
• get the number of days to hit a bandwidth or disk capacity threshold
• get downtime and MTTR from the distribution graphs
• identify 'underutilized' servers

All of Helix's reports are available using a web browser and have a clear and concise presentation. The on-demand reporting engine allows you to drill down instantly from any table or chart into the details for an individual test, down to the raw data itself.

Correlation Graph

Since Helix manages applications, networks and servers and allows your to create test level service containers which map to your business. The correlation report displays all the various elements of a service in a easy to view matrix, highlighting the hour that any of the elements had a problem. The report allows instant drill down into any element, for any hour and displays the test level details for that particular hour.

Top-N

The top-N report shows the top devices and tests sorted by the total downtime and number of times each of these went into a non-OK state. The total time and average time in warning or critical is calculated, in addition to the frequency by day of week. The report supports drill down, so any device or test can be clicked upon to drill down further into the system.

Trend reports

Helix collects and stores performance data using a smart aggregation scheme which allows storing multiple year's worth of data in a small footprint. Using regression algorithms, the trend report analyzes the growth trend for bandwidth, CPU, disk, etc. and calculates the days to hit thresholds which allows you to pro-actively take corrective actions.

Under-utilized resources

In addition to showing the IT elements that are close to capacity, it is equally important to highlight which resources are not being utilized for maximizing your investment in these resources. This report pin-points all the under utilized resources in the IT infrastructure.

Historical graphs

Helix stores performance data for over a year, and the historical graphs display the long term data for a year, 6 months and 1 month time spans.

Statistical Analysis

Helix's reporting engine calculates valuable metrics such as 98th percentile,  95th percentile, mean, standard deviation from the historical data for any given time range.

In addition to the above, you can get snapshot reports for a particular device, display CPU utilization, trace slow application response times, track when disk space is close to capacity and track frame relay circuit performance. Helix's point and click navigation and instant drill down lets you report on your IT infrastructure quickly and easily.

About Fidelia

Fidelia delivers “Instant Business Visibility” by providing real-time views of a company's IT infrastructure as applied to its business services. Fidelia's flagship product NetVigil, is based on a massively scalable object oriented architecture which empowers enterprises to view the performance of applications, servers and networks across all their departments distributed geographic locations. Used by enterprises such as Sony Online, Spirit Airlines, Yale University, etc., Fidelia provides substantial return on investment by enabling companies to proactively manage service delivery with maximum cost efficiency. For more information, visit
http://www.fidelia.com or call 866-FIDELIA