Network Management

Fidelia offers an easy to use, network management product with integrated fault and performance monitoring capabilities. Both Netvigil and the entry level Helix, offer users an enterprise-class software product with a scalable and extensible architecture that can be deployed within an hour and requires minimal training to use and operate.

Fidelia NetVigil can monitor large multi-vendor networks and provide real-time notifications on outages as well as offer instant drill down into historical performance reports for metrics such as bandwidth utilization. The topology discovery module quickly maps out the L2 and L3 relationships between all the switches and routers on your network to correlate network problems.

Features:

• Quick deployment & easy to use (web UI)
• Fix potential network problems before they affect business (proactive reporting)
• Ensure that service level agreements are met

Some of the devices that can be monitored on your network are:

Cisco Foundry Nortel Juniper Netscreen Enterasys Linksys

Routers Switches Load balancers Content Management Switches WLAN Hubs ATM & Frame Relay

Netvigil is scalable and designed to monitor every port on every hub, switch, router and server on any network, regardless of the network's size. It delivers a comprehensive view of how the entire network is performing and provides the ability to drill down and identify hotspots on the network.

L2/L3 Topology Discovery

Fidelia discovers the L2/L3 relationships using technologies such as CDP, DHCP, arp, icmp & route tables between your network devices such as switches, routers, VLANs, atm/frame-relay and older generation bridges and hubs. These relationships are then used by the notifcation engine to prevent alarm floods when a upstream device fails.

Real-time Reporting

Fidelia's strength is in its reports and statistical information, ranging from simple top-N tables to complex correlation graphs and trend reports using regression analysis. You can move seamlessly between fault and performance reports, and the real-time reporting engine displays statistics and reports within seconds of your requesting the report. The wealth of information available such as the 95th percentile, the trend analysis (days to threshold), the historical graphs and histograms allow you to make informed decisions about the weaknesses and performance of your IT infrastructure.

Smart Notification and Alerts

Fidelia's smart notification engine (SME) automatically suppresses transient flaps, and prevents alarm floods based on topology and service dependencies. The multi-stage alarm engine provides a comprehensive escalation process to send notifications based on how long a device has been in warning or critical condition, and on time of day and status on repeated polling. You can email, page or run a custom script to restart a process based on the length of time that a device has been in that state. The smart suppression engine uses complex heuristics to avoid false suppression of alarms in redundant networks.