Fidelia Windows Monitoring

Applications and services run on servers, and poor performance of these servers impacts the application response directly. Keeping a close watch on all the server metrics is essential to avoid costly downtime- running blind without any knowledge of the server parameters can only result in application failure at some point.

You need the right server management tool to keep watch—one that will not only monitor, but proactively correct problems as they occur. It's much better to be told that a server was running out of disk space and that the problem has been fixed than to watch that server crash because it ran out of disk space.

Features that are important when considering a server management package are:

• Ease of installation and deployment
• Monitor all server operational metrics including power supply status, temperature, etc.
• Ability to handle large number of servers
• Extensibility of the system using script programming
• Agentless monitoring to keep TCO low
• Identify under-utilized resources besides busy resources

Agentless Windows Monitoring

Fidelia can monitor applications & servers on Windows platforms without any agent requirements on each Windows server. This agentless solution offers low TCO and administrative overheads in large Windows environments. You can deploy Fidelia NetVigil or Helix and be monitoring all the following in as little as 20 minutes using our auto test and device discovery features:

Exchange SQL Server IIS Citrix Notes

Service CPU Disk Memory Threads

Cross Platform Support

Fidelia NetVigil offers cross platform monitoring between Unix and Windows. You can install NetVigil on a Unix platform and still monitor your Windows network and vice versa. The Web based UI can be accessed from any platform, thus allowing a single monitoring software for all your IT mangement needs.

Other Features

Business Service Containers

Fidelia's unique object oriented "container" technology allows you to relate your applications and underlying servers or network to a service such as eCommerce, payroll, finance, manufacturing, etc. This technology allows you to correlate your business to your IT infrastructure and identify the impact of your IT infrastructure to the delivery of business service to your customers.

Real-time Reporting

Fidelia's strength is in its reports and statistical information, ranging from simple top-N tables to complex correlation graphs and trend reports using regression analysis. You can move seamlessly between fault and performance reports, and the real-time reporting engine displays statistics and reports within seconds of your requesting the report. The wealth of information available such as the 95th percentile, the trend analysis (days to threshold), the historical graphs and histograms allow you to make informed decisions about the weaknesses and performance of your IT infrastructure.

Smart Notification and Alerts

Fidelia's smart notification engine (SME) automatically suppresses transient flaps, and prevents alarm floods based on topology and service dependencies. The multi-stage alarm engine provides a comprehensive escalation process to send notifications based on how long a device has been in warning or critical condition, and on time of day and status on repeated polling. You can email, page or run a custom script to restart a process based on the length of time that a device has been in that state. The smart suppression engine uses complex heuristics to avoid false suppression of alarms in redundant networks.