Index
A -
B -
C -
D -
E -
F -
G -
H -
I -
J -
L -
M -
N -
O -
P -
Q -
R -
S -
T -
U -
V -
W
A
accessing Helix
action
definition
Action Profile
assigning, end users
creating, end users
deleting, end users
updating, end users
Action Profiles
assigning to tests, overview
actions
creating custom
Admin
See Administrator
Admin-User
see Administrator
administrative hierarchy
See security model
Administrator
definition
apache monitor
setup
architecture, Helix
overview
B
backing up Helix databases
baselines
overview
C
comment
creating for a device
configuration
Helix
configuration files, Helix
configuring
DGE controller port/password
DGE for WMI monitoring
email servers
firewall rules
help, external
installation path
license key
logging parameters
web application appearance
web server TCP/IP port
WMI Query Server
Containers
See Service Containers
CRITICAL status, definition
cron jobs
custom reports
D
Data Gathering Element
See DGE
databases
backing up and restoring
device
comment, creating
creating
definition
deleting
dependency
configuring
overview
restrictions
filters
modifying
resuming
status summary, viewing
status, definition
suspending
updating
updating tests after capacity change
device dependency
configuring
overview
restrictions
device maintenance
DGE
alphanumeric paging, configuring for
database, restoring
firewall rules for
overview
parameters, configuring
troubleshooting
automatic restart
WMI monitoring, configuring for
DGE configuration
modem configuration
paging central
paging central configuration
discovery scope
overview
discovery, network
See also discovery scope
duplicate devices, discovering
discovery, test
overview
discovery, topology
See also discovery scope
duplicate devices, discovering
E
email servers, configuring
end-user
creating
definition
deleting
updating
event
definition
event correlation graph
event log
definition
F
FAIL status, definition
fault management
reports
fault monitoring
overview
filters, device display
firewall
for WMI
firewalls, operating Helix behind
G
graphs
logarithmic
H
hardware requirements
disk space for Helix installation
small Helix installation
Helix
alphanumeric paging, configuring for
architecture, overview
extensibility
getting started
logging in to
overview
starting and stopping
terminology
verifying operation of
help, external
configuring
help file search algorithm
overview
I
installation path, configuring
installing
pre-installation planning
first-time
license key
on Linux and Solaris
overview
prerequisites
hardware
platforms, supported
software
Solaris patches
system performance tuning
upgrading Helix
on Windows
post-installation Quick Start
J
java virtual memory
JVM
L
license key
installing
log files
troubleshooting with
logging in to Helix
logging parameters, configuring
login
default
M
messages
See alarms
monitor
apache config
monitors
See also tests
Application
creating custom
creating script
custom java
definition
list of available
Network
overview
Server
N
NAT networks, operating Helix
NOTCONFIGURED status, definition
notifications
email
external scripts
pager
O
OIDs, refreshing
OK status, definition
P
paging
alphanumeric
service provider
paging central
paging, alphanumeric
configuring Helix for
DGE configuration
modem configuration
paging, configure
password
default
default for admin
retrieving forgotten
password, changing
performance
increasing jvm
system tuning
performance monitoring
overview
permissions
See security model
planning performance/capacity, reports for
plugin actions
creating
plugin monitors
java
script
TestTypes.xml
preferences, updating
provdb
See provisioning database
provisioning database
backing up and restoring
Q
Quick Start
R
reports
containers
fault management
device instability
event history
service instability
threshold violation
log graphs
maintenance
overview
planning
30 day upcoming trends
top 'N' usage and trend
sample
service container
SLA
threshold violation
reports, event correlation
requirements
disk space for Helix installation
hardware
small Helix installation
platforms, supported
software, third party
Solaris patches
restoring Helix databases
resuming devices
S
schedule
test, assigning to a
tests
schedule, tests
creating
scheduled tasks (cron jobs)
security
recommended precautions
security model
overview
Service Container
overview
See also
Device Container
Virtual Device
test container
Service Containers
creating
managing
status summary, viewing
Test Containers
smart notification
configuring
definition
troubleshooting
SNMP
See also SNMP traps
agents, supported
Linux agent
Solaris agent
windows agent
Solaris
required patches
SSL, for web application
starting Helix
status
device, definition
of Helix operation
test, definition
status levels
CRITICAL, definition
FAIL, definition
NOTCONFIGURED, definition
OK, definition
TRANSIENT, definition
UNKNOWN
definition
troubleshooting
UNREACHABLE, definition
WARNING, definition
status summary
device, viewing
Service Containers, viewing
test, viewing
stopping Helix
suppressing tests
See also suspending tests
suspending devices
suspending tests
See also suppressing tests
definition
T
terminology, Helix
Test Container
creating
Test Containers
test schedule
test subtype
definition
grouping during discovery
test types
adding
tests
See also
baselines
monitors
Action Profiles, assigning to, overview
advanced
Advanced Port test, creating
Advanced SNMP test, creating
definition
deleting
detailed history, viewing
discovering, overview
overview
resuming
scheduling
standard
creating
status summary, viewing
status, definition
suppressed, seeing which are
suppressing
See also suspending
suspending
See also suppressing
unsuppressing
updating
updating after device capacity change
TestType.xml
displayCategory
displayName
showAsGroup
subType
testField
TestTypes.xml
updating
threshold
See also baselines
definition
TRANSIENT status, definition
troubleshooting
DGE automatic restart
log files, as tools for
UNKNOWN status
U
UNKNOWN status
definition
troubleshooting
UNREACHABLE status, definition
upgrading Helix
user model
See security model
user preferences, setting
V
Virtual Device
creating
definition
W
WARNING status, definition
web application
appearance, configuring
overview
web interface
See web application
web server
See also web application
firewall rules for
TCP/IP port, configuring
webapp
See web application
Windows hosts, monitoring
See WMI monitoring
Windows Management Instrumentation
See WMI monitoring
WMI monitoring
See also WMI Query Server
DGE configuration
overview
troubleshooting
WMI Query Server
configuration file
configuration file, sample
configuring, overview
firewall requirements
installing
overview
