NetVigil Quick Install & AutoDiscovery

Click here for Quick Start

 

This is an excerpt from the Installation Chapter for NetVigil   http://support.fidelia.com/docs/

Supported Platforms are:

Win2000, XP or Win2003 Pentium 3 or P4, 512M ram, 2GB of free disk space
Redhat ES Linux, RH-8, RH-9, Fedora, Centos Linux Pentium 3 or P4, 512M ram, 2GB of free disk space
Solaris 2.6 or higher UltraSparc, 512M ram, 2GB free disk

Quick Install

  1. Make sure that you are not running any other web server on the NetVigil host which might prevent NetVigil's web service from starting up (on TCP port 80). You should NOT be running IIS or Apache on the NetVigil server. Use your browser to connect to the machine you are installing NetVigil on - you should NOT be able to connect to it.
  2. On windows platforms, you will need the username and password of an administrative user. This user/password must be the same across all your Windows hosts (preferably a domain administrator).
  3. Download  all the files for your OS in the downloads directory on http://support.fidelia.com. For Solaris and Linux, there are 2 files (base and netvigil) and for Windows there is only one executable file.
  4. For Solaris, you will need gunzip and GNU tar  which are in the solaris-tar directory on support.fidelia.com
  5. On Windows, log in as the Administrator, doubleclick on the executable and follow the instructions.
    If you are running XP with SP2, you MUST disable the Internet Connection Firewall (ICF) before starting the installation:

    Start -> Control  Panel -> Windows Firewall
    From General tab, select OFF

  6. On Solaris and Linux  (you MUST use GNU tar for Solaris, available from Fidelia support site):

    cd your_download_dir
    gunzip -c netvigil-3.6.0.tgz | tar xf -
    cd netvigil-3.6.0
    ./install.sh #and following instructions

  7. For Windows installations, you MUST reboot your machine after installation.

Starting Up

  1. For Windows:
    1. We repeat that you MUST reboot your machine after installation
    2. Ensure that you are not running IIS on port 80. If you are running a web server on port 80, then you can configure NetVigil to run on an alternate port (see User Guide).
      To shutdown IIS, Start -> Control Panel -> Administrative Tools -> Computer Management -> Services and Applications. The IIS service shows up as "World Wide Web Publishing Service".
    3. on Windows XP with Service Pack 2, you MUST disable the Internet Connection Firewall (ICF) since it is likely to interfere with NetVigil operations(see instructions above)
  2. Start NetVigil on Windows platforms by going to:
     
       Start | Programs | Fidelia NetVigil | Start NetVigil

    And on Linux/Solaris platforms select:

       cd NETVIGIL_HOME; # typically /usr/local/netvigil
       etc/netvigil.init start
     
  3. Check for proper operation of different components using the netvigil.init status command on Unix, or using the NetVigil Service Controller on Windows. The logs/netvigil.error file records all errors. The most common reasons for not starting up are:
    1. either the license is expired (you can get new evaluation license by sending email to eval@fidelia.com )
    2. or some other web server is running and using the httpd port.
    3. or you did not reboot your machine after installation on Windows platforms
  4. If the components did not start, you will have to fix the cause and then restart NetVigil using netvigil.init restart on Unix and using the Service Manager on Windows. Look in the logs/netvigil.error file for the cause of the error and also in Appendix B of the User Manual.

Auto Discovery

  1. Use your web browser to connect to http://your_host/ where your_host is the fully qualified name or ip address of the server that the NetVigil web application component is running on. You can connect to http://127.0.0.1  if you are on the same machine where you installed NetVigil.
  2. Log into the website using end-user name superuser and the password netvigil
  3. Run a device discovery by going to  Superuser -> Discover in the NetVigil menu. Make sure you have the SNMP passwords ("community strings") for your routers and switches to enter into the discovery form (you can enter multiple strings one one each line if needed). Most of the discovery pages have default options already selected, we recommend accepting these and simply clicking on the OK or Submit buttons. For more information, see the NetVigil user manual (under the HELP menu in NetVigil).
  4. Log out, and log back in as netvigil with password netvigil. The Status screen by default will only display the non-OK devices. Click on 'Turn Filter Off' to see all the devices being monitored.
  5. You can click on any device to drill into the tests being monitored and see reports and graphs.
  6. Setup Notifications by going to Manage -> Actions
  7. Set your timezone under  Manage -> Prefs

 

Fixing Errors with WMI Query server

In case you get an error message while installing the WMI query daemon on Windows platforms, use the following steps to fix the error and reinstall it as a service:

  1. Open a Command prompt (usually Start > Programs > Accessories) and type the following (you must enter the name of a valid local administrative user in the command below):
    C:
    cd "\Program Files\Fidelia NetVigil\bin"
    nvwmiqd -u
    nvwmiqd -i netvigil DOMAIN\USERNAME  PASSWORD  # if you are part of a domain
    OR
    nvwmiqd -i netvigil .\USERNAME PASSWORD  # if you are not part of a domain
  2. Go to Control Panel -> Services  and search for  "NetVigil WMI Query Daemon". Right click on it and Start this service. Alternately, you can enter the following from a Command prompt window:

    net stop  nvwmiqd
    net start nvwmiqd
  3. Run
    utils\testWmi.pl localhost
    from the command prompt to test your WMI setup.

 

Please send all support requests to eval-netvigil@fidelia.com and remember to look at the online documentation under NetVigil's HELP menu or at http://support.fidelia.com